A bug has been discovered by some users of the OnePlus 9 or OnePlus 9 Pro smartphones, which are affecting just one of the device’s biggest gimmicks — its huge storage space, which reaches 256 GB on higher models.
This value is being compromised by an issue in the native storage management application, which is pointing to free space as too low, even after users perform cleanups that would technically free up much of that space. In some cases, this problem can take up to more than 100 GB. This is the case of a Twitter user, who reports the problem after doing the routine cleaning on Google Photos.
Now this is a head-scratched. I've finally come close to filling up the 256GB storage on my @oneplus 9 Pro.
So I ran the usual Google Photos cleanup which said it'd remove over 100GB of data.
But after it was done, I'm still close to full. What gives? pic.twitter.com/fmxdiRoQLU
— Artem Russakovskii (@ArtemR) August 21, 2021
Resetting the smartphone doesn’t make any difference and, technically, no one has yet been able to specify exactly what would be occupying this huge slice of space. One theory is that, in practice, this space is simply not being occupied, but simply that the counter has locked onto the previous mark. Still, the performance of the phones is being substantially affected.
From what we’ve learned so far, this weird bug is related to issues with the OnePlus Gallery. People with the problem may try to empty the Gallery’s “Recently Deleted” folder even after performing routine cleaning through the media storage application.
The manufacturer has not yet commented on the matter, but it should already be on the lookout and looking for some solution amidst the rain of reports on the internet.
Did you have a similar problem? Tell us!